Quality Engineer

Job Description:

Location: Leicestershire

Salary: Up to £30,000
Hours: Monday-Friday, Days
Reporting to: Group Quality Manager

1. Purpose of the Role

The Quality Engineer will ensure that internal systems and procedures meet accreditation standards while maintaining strong process control to meet customer requirements. This role is key in driving continuous improvement, investigating non-conformance, managing KPIs, and ensuring product safety and legality throughout all stages of production. The position involves regular interaction with internal and external stakeholders.

2. Scope of the Role

This role is based on-site at the Leicester facility and covers all aspects of quality control, assurance, and improvement across the operation.

3. Key Responsibilities

Your main responsibilities will include:

• Prioritising health & safety across all activities.
• Responding to emerging quality issues, implementing containment actions, and verifying non‑conforming products or materials.
• Conducting process validation, and writing procedures and reports.
• Carrying out internal audits (process and operational).
• Updating, reviewing, and maintaining Quality Management System (QMS) procedures and manuals.
• Leading continuous improvement initiatives.
• Monitoring and supporting the achievement of Quality KPIs.
• Raising and managing supplier non‑conformities.
• Promoting quality awareness and customer requirements across the business.
• Generating and communicating quality statistics and KPI reports.
• Investigating customer complaints.
• Identifying personal training requirements to support performance and development.
• Driving a positive quality culture site-wide.
• Participating in the HACCP team to ensure timely identification of process risks.
• Understanding and implementing customer and standards requirements effectively.
• Deputising for the Quality Manager when required.
• Supporting other duties aligned with business needs.

4. Experience & Background Requirements

• Minimum 2 years' experience in a similar quality-focused role.
• Minimum 2 years within a manufacturing environment.
• Experience within FMCG manufacturing is ideal.

5. Technical & Specialist Knowledge

Functional Knowledge

• Level 2 HACCP certification.
• Internal auditor training.
• Experience using Lean tools (VSM, 5S, problem solving, SIC, Six Sigma).

Problem Solving Skills

• CAPA experience, including root cause analysis and verification of corrective actions.
• Familiarity with tools such as 5 Whys, FMEA, and PDCA.

Impact & Behaviour

• Commitment to achieving and improving site standards.
• Understanding the impact of behaviour on others and on the wider business.

Communication Skills

• Strong verbal and written communication skills.
• Ability to communicate effectively across all levels.
• Clear and concise communication style.
• Ability to influence and gain agreement from colleagues.
• Confident contributing to team briefs and meetings.
• Strong IT skills (Outlook, Word, Excel).
• High standard of written and spoken English.

Leadership Skills

• A positive role model with a consistent and resilient approach to leadership.
• Leads by example.