Quality Manager

Job Description:

Quality Manager

We’re looking for an experienced Quality Manager to lead food safety, legality, and quality standards across our manufacturing site. You’ll play a critical role in maintaining BRC compliance, protecting product integrity, and coaching teams to deliver consistently high standards in a fast-paced food production environment.

The Role

You’ll oversee day-to-day quality operations, ensuring raw materials, in-process, and finished products meet food safety, legal, and customer requirements. You’ll proactively identify and escalate non-conformances, drive continuous improvement, and act as a key technical contact for suppliers, customers, and internal teams.

Key Responsibilities

• Lead food safety, quality, and BRC compliance across the site

• Sample and test raw materials, WIP, and finished goods

• Maintain and audit quality documentation, CCPs, HACCP, and prerequisite programs

• Conduct internal audits, GMP audits, traceability exercises, and annual recall tests

• Manage complaints, NCRs, corrective actions, and quality performance reporting

• Oversee environmental testing (water, swabbing, allergens) and supplier approval systems

• Ensure accurate technical information is provided to customers and received from suppliers

• Update and control the Quality Manual, procedures, and records

• Lead by example on compliance, food safety culture, and continuous improvement

• Support cross-functional teams to meet service and operational targets

Essential Skills & Experience

• Quality control experience in a food manufacturing environment

• Strong understanding of food safety, HACCP, allergens, and BRC requirements

• Ability to work effectively in a fast-paced manufacturing site

• Strong communication and influencing skills across all levels

• Confident using Microsoft Office and quality systems

• Hands-on, resilient, and improvement-focused mindset

Desirable

• Food Safety and Health & Safety training

• Experience in food manufacturing processes

Performance Measures

• Audit outcomes and compliance performance

• Non-conformance and complaint analysis

• Wastage and quality KPIs

• Delivery against operational timelines