Recruitment & HR Officer

Job Description:

Are you passionate about people and looking to grow your career in recruitment and HR? We have an exciting opportunity for a Recruitment & HR Officer to join a dedicated and friendly team.

This is a key role for someone who enjoys building strong relationships, thrives in a fast-paced environment, and is looking to make a meaningful impact through recruitment and HR support.

About the Role

You’ll take ownership of recruitment processes and support a variety of HR activities across the employee lifecycle. From attracting and onboarding new team members to providing first-line HR support, you'll play a vital role in enhancing the employee experience.

Working closely with managers across the business, you’ll be a proactive ambassador for the employer brand – promoting the organisation as a fantastic place to work, both locally and beyond.

Key Responsibilities

• Manage end-to-end recruitment processes in collaboration with departmental managers
• Create engaging job descriptions and compelling adverts across various platforms
• Maintain and optimise content on careers pages and social media channels
• Administer and track candidate applications using an Applicant Tracking System (ATS)
• Coordinate advertising strategies, both internally and externally
• Explore new recruitment platforms and maintain agency relationships
• Build and manage a candidate database; create and send regular vacancy alerts
• Represent the company at job fairs, exhibitions and industry events
• Produce offer letters, contracts, and onboarding documentation
• Act as a point of contact for candidate and employee HR queries
• Provide guidance to managers on low-level employee relations matters
• Support all aspects of HR administration and reporting
• Maintain and troubleshoot the HR Information System (HRIS)
• Contribute to the ongoing development of HR policies, processes and projects

About You

You’ll have proven experience in recruitment – ideally in hospitality or a customer-focused sector – and a genuine interest in people.

You’ll also need to be:

• Tenacious, proactive and organised
• Creative, with strong written communication skills
• Comfortable using HRIS and digital tools
• Confident navigating social media for recruitment purposes
• Detail-oriented with excellent administrative accuracy
• Personable, approachable and professional in all interactions

A CIPD qualification would be a bonus, but we also welcome applicants looking to further develop their HR skills in a supportive environment. We’re committed to continuous professional development and will support the right candidate in growing their HR career.

Hours

• 32 hours per week (Monday to Friday), worked over 4 or 5 days
• Core hours: 9:00am – 5:30pm

Benefits

• Up to £1400 per year in tips (FTE)
• Free meals on duty
• Free onsite parking and discounted EV charging
• Free staff transport from selected locations
• Access to gym, exercise classes and spa facilities
• Employee Wellbeing Programme
• Discounts on retail, treatments, and dining
• Friends & family discounts (T&Cs apply)

If you’re ready to make a real difference in a people-focused environment and want to be part of a supportive and award-winning team, we’d love to hear from you.

Apply now and take the next step in your HR journey.