Repair Sales Assistant

Job Description:

Job Description

Job Title
Repair Sales Assistant

Role Overview:
We are looking for a Repair Sales Assistant to fully support business operations with the realization of our repair sales objectives.  Primary activities will include the production of repair quotations along with follow up on open quotations to secure orders from customers, in an efficient and accurate manner.

On a typical day you will:

• Act upon leads from various channels (Insurance Reports/ Risk assessments/ Upgrades/ Customers/ Service Managers) and use the repair fixed-price packages to create quotation according to priorities

• Use the information in CRM to ensure that the quotation gets to the correct recipient

• Call customers to follow up on quotes issued, within agreed timeframes

• Check outstanding works on the unit in question to adequately prepare for customer calls

• Answer customer questions and secure booking confirmation orders

What You Will Need to be Successful:

• Accountability follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Designs feedback loops into work.

• Action oriented readily acts on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues.

• Customer focus gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.

• Drive results has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results.

What's in it for me?

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

• With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

Apply today to join us and build what’s next!.