Repairs and Empty Homes Supervisor

Job Description:

Housing Maintenance and Asset Management

• Repairs and Empty Homes Supervisor (Planned Works, Damp and Disrepair)
• Permanent
• NS10 £35,235-£37,035 per annum
• 37 hours per week

Lead the Way in Creating Safe, Healthy Homes for Our Community

Are you an experienced and suitably qualified Housing Repairs / Maintenance Supervisor looking for your next challenge? We’re building a brand-new team to lead and deliver essential works related to damp, mould, and disrepair in our housing stock—and we want you to be a part of it.

This is a fantastic opportunity to take on a key leadership role within our organisation, coordinating a dedicated team of trades operatives and surveyors, and managing external contractors to ensure high-quality service delivery. You’ll be instrumental in helping us meet our regulatory obligations, including those under Awaab’s Law, while keeping customer focus at the heart of everything we do.

In return, we offer a comprehensive benefits package:

• Competitive salary
• Enrolment in the Local Government Pension Scheme
• Generous annual leave entitlement, starting at 26 days and increasing with service
• Free car parking until June 2026
• A variety of family-friendly benefits
• Flexi-time and hybrid working arrangements
• One day’s paid volunteering leave
• Access to a health cashback plan and employee benefits platform
• £10/month gym membership at one of our four district gyms

What you’ll do:

• Ensure timely response and resolution of damp and mould cases in line with Awaab’s Law
• Oversee disrepair works, ensuring completion within required timeframes
• Support delivery of the planned maintenance contract, meeting service standards and performance targets
• Manage a team of operatives and contractors, fostering high morale and strong performance
• Provide technical advice to the Repairs Customer Service and Works Planning team
• Consult with tenants on works and fittings, ensuring their voices are heard
• Investigate and resolve complaints with professionalism and care
• Monitor service demand and support ongoing delivery with the Repairs and Voids Manager

What we’re looking for:

• Demonstrable experience managing building maintenance or workforces
• Proven ability to supervise teams and drive high performance
• Strong planning and prioritisation skills
• Excellent communication and stakeholder engagement abilities
• A full driving licence and access to a vehicle

This is your chance to take on a leadership role that truly makes a difference—helping us deliver safe, comfortable homes and outstanding service to our tenants. Ready to lead with purpose?

We’re an ambitious, forward-thinking Council with strong values and a culture focused on delivering our best for customers. We pride ourselves on our organisational culture and regularly receive positive feedback from employees. Our internal engagement programme ensures staff voices are heard, and they remain informed about Council activities and events.

For an informal chat about the role, please contact Jordan Hempenstall, Responsive Repairs and Voids Manager.

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare  disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

Closing Date: 12th September 2025

Interviews: To be confirmed.