Repairs and Voids Manager

Job Description:

Job Title: Repairs and Voids Manager

Location: Rugby

Contract: Temporary ongoing (perm opportunity available)

Rate: £25.73 - £27.37ph (PAYE)

60% onsite presence needed & Driving licence required.

Purpose of Job: Lead the maintenance of social housing and leased properties, ensuring full compliance with statutory and regulatory standards. Manage the Property Repairs Team to deliver high-quality, cost-effective services with a strong customer focus, aligned with CANDO values.

Responsibilities:

• Lead and develop the Property Repairs Team, ensuring high performance and compliance with safety and regulatory standards.

• Deliver a responsive, customer-focused repairs service across all tenures, managing complaints and driving continuous improvement.
• Oversee health, safety, and environmental practices, acting swiftly on risks or breaches.
• Manage service planning, performance, and legal compliance, including Decent Homes and Social Housing Consumer Standards.
• Ensure effective financial oversight of a £5m+ budget, driving value for money and cost efficiency.
• Improve void turnaround times and operational KPIs through strategic scheduling and resource management.
• Maintain asset safety and data integrity, using insights to inform decisions.
• Engage with residents, partners, and stakeholders, providing senior-level support and assurance.
• Lead emergency out-of-hours repairs and ensure staff follow protocols.