Retail Store Manager

Job Description:

An exciting opportunity has arisen for an ambitious and customer focused Store Manager to lead a busy and successful self storage operation in Derby. This role is perfect for someone who thrives in a fast paced, customer driven environment and enjoys combining sales leadership, operational management and team development.

The Store Manager plays a pivotal role in driving the success of the store, ensuring excellent customer service, maximising occupancy and revenue, and maintaining high operational standards. This is a fantastic opportunity for someone who wants to take ownership of a business unit and make a real impact.

The Role
The successful candidate will be responsible for the day to day management of the store, ensuring strong sales performance, exceptional customer service and smooth operational delivery.

Key responsibilities include:

• Driving store performance and achieving financial and occupancy targets
• Creating and executing marketing and sales plans to grow revenue
• Delivering outstanding customer service and building strong customer relationships
• Managing, coaching and developing the store team to maximise performance
• Monitoring enquiries and improving conversion rates
• Ensuring the store is presented to a high standard at all times
• Maintaining strong operational processes and accurate reporting
• Managing rotas and supporting recruitment and training activities
• Monitoring local market activity and competitor performance
• Ensuring full compliance with company procedures and health and safety regulations
• Identifying and managing store maintenance and operational improvements

What They Are Looking For
This role requires a proactive and commercially minded leader who enjoys driving results while maintaining a strong customer focus.

Successful candidates will demonstrate:

• Strong leadership and team development skills
• A passion for delivering exceptional customer service
• Commercial awareness and the ability to drive sales performance
• Excellent organisational and prioritisation skills
• Confidence in analysing performance data and improving results
• A proactive and solution focused mindset
• Excellent communication and relationship building skills
• A hands on approach with a strong sense of ownership and accountability

Why Apply?
This is a brilliant opportunity to take ownership of a store, lead a team and play a key role in driving business success. The role offers a dynamic working environment where no two days are the same, along with the opportunity to make a genuine impact on store performance and customer experience.

Salary: £34,662
Location: Derby