Retail Travel Consultant

Job Description:

Our client, one of the UK’s newest independent businesses is looking for a travel consultant to join their flagship high street travel store in Leicestershire.

As a Travel Consultant, you’ll be the face of the store, providing expert advice, delivering outstanding service, and creating tailor-made travel experiences. You’ll be working with a wide variety of suppliers, from mainstream tour operators to cruise lines and DMCs, as well as using dynamic packaging tools to offer flexible, personalised solutions.

This is a dynamic, customer-focused sales role ideal for someone with experience in a retail travel agency and a passion for building lasting client relationships. If you're passionate about selling travel, thrive in a customer-facing environment, and want to help shape the future of high street retail travel, we’d love to hear from you.

On offer is:

• Up to £27k plus OTE uncapped commission on every holiday sold
• 30 days holiday (inc. bank holidays)
• A day off on your birthday
• FAM trips and industry benefits
• No Sundays!

If this role is of interest to you, please apply online.

Role of Retail Travel Consultant:

• Offer knowledgeable travel guidance while ensuring a seamless and memorable customer experience
• Convert holiday enquiries into bookings, meeting and exceeding personal sales targets
• Sell a broad range of travel products including package holidays, cruise, dynamic packages, city breaks, and tailormade itineraries
• Use travel industry booking systems and supplier platforms to prepare and confirm travel arrangements
• Build relationships with customers and follow up on enquiries to secure repeat business
• Stay up to date with travel trends, products and destinations
• Support the team with day-to-day store operations and maintain a welcoming environment

Skills required for the role:

• Proven experience in a retail travel agency role within the last 5 years - essential
• Strong sales skills with a track record of meeting or exceeding targets
• Experience of booking holidays through travel suppliers, tour operators or dynamic packaging platforms
• Excellent destination knowledge and confidence in selling a wide range of holiday types
• Experience in selling cruise or tailor-made holidays - beneficial
• Knowledge of DMCs, GDS or dynamic packaging tools - beneficial
• Experience with Top Dog Reservations Platform - beneficial

If you’re interested in learning more about this Retail Travel Consultant role, please press the apply online button now!

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