Sales Administrator

Job Description:

Title: Sales Administrator

Salary: Dependent on experience

Working hours:  Monday - Thursday 8:30am - 5:00pm and Friday 8:00am - 2:00pm (37.5 hours)

Location: Leicester

VH Talent is thrilled to be partnering with our client, a global leader in manufacturing who supplies into multiple industries. Our renowned client is seeking a proactive and customer-focused Sales Administrator to join their friendly and dynamic team.

If you’re a customer focused individual who enjoys building robust relationships and operating within a B2B manufacturing environment, we’d love to hear from you!

The Sales Administrator Role:

• Primary contact for our client’s customers. Answering all enquiries efficiently, providing a proactive and bespoke service to ensure best customer satisfaction.This could be via email, phone or Teams
• Product knowledge and supporting customer sales queries
• Complete all relevant sales administration in order to process orders and ensure correct information is gathered and recorded 
• Data entry, using Microsoft Excel to keep records up to date and accurate, along with CRM data input
• Liaise with internal departments to ensure customer expectations are exceeded 
• Complaint resolution and management 
• Liaise with and support other departments as the business requires

You’ll Need:

• Proficient in Microsoft packages is essential, Excel, Word and Outlook 
• Previous experience of working in a customer service and administrative appointment
• Ability to build good rapport with internal and external customers, as well as internal colleagues.
• Good customer service skills and comfortable with answering incoming calls and communicating by Teams
• Ability to work under pressure and still provide a high standard of service
• Experience of learning new systems with ease
• Organised with attention to detail 
• Good time management
• A flexible working approach 

What’s in it for you:

• Immediate start available
• Permanent position
• Forward thinking company
• 25 days holiday + 8 Bank Holiday
• Free car parking
• Company Pension
• Health and Wellbeing initiatives

VH Talent, your Permanent and FTC Recruitment Partner!