Sales Administrator

Job Description:

Our Long Eaton based client are seeking a detail-oriented and proactive Sales Administrator to join their friendly team on a full time, permanent basis. You will play a key role in supporting the team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. 

Mon to Thurs 8am-4:30pm, Fridays 8am-1pm
£27,000 - £29,500 depending on experience.
26 days holiday + bank holidays
Free parking
Permanent role

Sales Administrator - The Role:

• Actively support the sales team to ensure efficient day to day operations.
• Prepare and issue quotations for UK and international customers in a timely and efficient manner
• Process sales order accurately and issue order acknowledgments and sales documentation
• Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting
• Track and progress sales enquiries ensuring timely follow up
• Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly
• Support customers throughout the quotation/sales process, including status updates and basic product information
• Monitoring order progress and proactively communicating updates to the sales team and customers

Sales Administrator - The Candidate:

• Proven experience in a similar sales administration or customer service role
• Strong administrative and organisational skills with excellent attention to detail
• Confident communicator with a professional telephone and email manner
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Ability to manage multiple task and meet deadlines
• Experience working in a manufacturing, engineering or technical environment would be preferred but is not essential
• Familiarity with SAP Business One preferred but not essential
• Willingness to learn technical products
• Customer focused with a professional and friendly manner
• Highly organised, proactive and methodical

INDSM