Sales Advisor

Job Description:

The Internal Sales Advisor is responsible for managing customer relationships, generating sales opportunities, and supporting the external sales team. This role focuses on handling inbound sales activities, providing product information, and ensuring excellent customer service to drive revenue growth. This role is fully office based Monday to Friday.

Benefits for Sales Advisor

• £26,000 basic salary plus incentives and monthly bonus
• 25 days holiday plus bank holidays with the option to buy more
• Life assurance with the option to increase cover
• Health cash plan including everyday medical costs and access to a digital GP
• Confidential wellbeing support and counselling
• High street discounts across retail, travel, food and entertainment
• Early pay access of up to 20% of earned wages
• Optional dental and critical illness cover
• Pension scheme with 4% employer contribution, increasing to 6% after year one

Key Responsibilities - Internal Sales Advisor

• Handle inbound sales enquiries via phone, email, and online channels
• Proactively contact existing and potential customers to generate sales
• Build and maintain strong customer relationships
• Provide accurate product/service information and pricing
• Prepare quotes, process orders, and follow up on leads
• Support external sales representatives with administrative tasks
• Maintain and update CRM systems with customer interactions
• Identify upselling and cross-selling opportunities
• Meet or exceed individual and team sales targets
• Resolve customer queries and issues promptly and professionally

Skills - Internal Sales Advisor

• Ability to work both independently and as part of a team
• Target-driven with a proactive attitude
• Proficiency in CRM systems and Microsoft Office
• Good organisational and time management skills
• Ability to build rapport quickly with customers
• Excellent telephone manner
• Strong communication and interpersonal skills
• Previous experience in a sales, customer service, or call centre role

The Sales Advisor role would suit someone who enjoys speaking with customers, building rapport and being rewarded for performance.

Disclaimer

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.