Sales and Marketing Coordinator

Job Description:

A fantastic opportunity has arisen to join a thriving and growing business in a brand-new role designed to support the smooth running of the office and deliver excellent customer service. As the Sales and Marketing Coordinator, you will play a key part in managing enquiries, supporting the sales team, coordinating appointments, and assisting with day-to-day administrative and basic marketing tasks.
This is an exciting position for someone who enjoys working in a fast-paced environment, communicating with customers, and keeping things organised.
Key Responsibilities

• Act as a first point of contact for customer enquiries, delivering a friendly and professional service.
• Follow up on incoming enquiries, ensuring all leads are accurately captured, logged, and progressed.
• Arrange appointments for the sales team and engineers, ensuring schedules are managed efficiently.
• Respond promptly to customer queries via phone, email, and other communication channels.
• Support basic marketing activities such as updating social media platforms, assisting with content, and keeping the website up to date.
• Provide general administrative support to Management, including filing, data entry, document preparation, and maintaining internal systems.
• Assist in ensuring the office runs smoothly by helping with ad hoc tasks as required.

The Candidate:

• Previous administration experience in an office, customer service, or sales support environment.
• Confident and professional communication skills, with experience in speaking directly to customers.
• Strong organisational abilities with the capability to prioritise tasks and manage time effectively.
• Self-motivated with good initiative and the ability to work both independently and as part of a team.
• Positive work ethic and a proactive approach to problem solving.
• Competent IT skills, including use of email, spreadsheets, and basic website or social media platforms.
• Experience working within a sales support or coordinating role.
• Familiarity with CRM systems.
• Interest or experience in marketing or social media management.

INDC