Sales Executive - Donington

Job Description:

Salary: £25,396 DOE (OTE £20,000)

Location: SuperBike Factory Donington

Employment Type: Permanent, Full time

Who We Are

SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we’re now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before.

That transformation puts us in growth mode. Volumes are rising, demand is strong, and we’re building a team that can scale with it - people who want to work in a business that knows where it’s going and how it’s going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.

Overview

We are looking for three passionate and driven Sales Executives, who’ll be responsible for managing the entire sales cycle whilst maintaining exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand.

What You’ll Be Doing Day-to-Day:

• Provide an outstanding welcome to customers, whether online, over the phone, or in the showroom while delivering an exceptional experience at every stage of the sales journey
• Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement
• Manage all inbound and outbound sales enquiries using our CRM systems
• Take ownership of the sales pipeline and follow up with all prospects in a timely
• Promote finance, warranties, and other add-on products to maximise revenue
• Maintain accurate records for all sales activity, customer interactions, and outcomes
• Provide finance quotations for your customers as requested
• Take balances and arrange the collection/delivery of the customers bikes. Resolving customer issues and first line queries
• Work with the Processing, Workshop, Finance and the Sales teams
• Participate in sales training and development opportunities

What We’re Looking For:

Essential:

• Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales)
• Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline
• Familiarity with motorcycles is preferred
• Proficient with CRM systems and Microsoft Office
• Confident communicator with a persuasive yet friendly style
• Resilient and adaptable under pressure

Benefits: 

• Netflix Membership
• Discounted Gym Membership
• Group Life Assurance
• Staff Discount on Bikes and accessories
• Cycle to Work Scheme
• Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
• Enhanced Maternity, Paternity, and Sickness Pay

Sales Executive / Telesales Executive / Sales / Business Development

Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.

We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers.  On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check.

NB. Employment credit searches will not affect your credit rating.