Sales & Marketing Support Administrator

Job Description:

Sales & Marketing Support Administrator
Kettering
Hours - Monday to Friday 37.5 hrs (Office based)
Salary - £25 to £26k plus good benefits

Are you highly organised, proactive, and enjoy being at the centre of a fast-moving business? Our client is looking for a Sales & Marketing Support Assistant to play a vital role in keeping their commercial teams running smoothly.

This is a varied, hands-on position supporting Sales, Marketing and Estimating functions, ideal for someone who enjoys juggling priorities, communicating with customers, and taking pride in accuracy and efficiency. You’ll be a key point of contact for enquiries and a trusted support to multiple teams across the business.

What You’ll Be Doing

Sales Support

• Act as a first point of contact for incoming phone and email enquiries, ensuring they’re handled professionally and efficiently.
• Gather accurate information from customers and log enquiries onto internal systems.
• Support the sales team with project-related calls and administrative follow-up.
• Assist with day-to-day tasks to ensure deadlines are met and processes run smoothly.

Marketing Support

• Assist with web order queries, contacting customers and identifying upsell opportunities.
• Send out product data sheets, CAD drawings, samples and brochures promptly.
• Support outgoing post and customer communications.

Estimating Support

• Register and manage new project enquiries accurately and efficiently.
• Maintain and update project information and quotation records.
• Monitor shared inboxes, responding promptly or distributing enquiries to the correct teams.
• Assist with quotation preparation, price updates and amendments.

This is a fast-paced role where no two days are the same, and flexibility and attention to detail are essential.

What We’re Looking For

• Highly organised with a structured, methodical approach to work
• Self-motivated and comfortable managing multiple priorities
• Excellent attention to detail and accuracy
• Confident, professional telephone manner
• Strong written communication skills
• Proficient in Word, Excel and PowerPoint

Why Apply?

• Join a stable, growing business with a supportive team environment
• Gain exposure across sales, marketing and estimating functions
• Develop valuable commercial and administrative experience
• A varied role with genuine opportunity to build a long-term career

If you enjoy being the glue that holds a busy office together and want a role where your contribution genuinely matters, we’d love to hear from you.