Sales Support Administrator

Job Description:

The Company

This is your chance to join a thriving, fast-growing team where your technical skills are truly valued. The business continues to experience strong growth and consistently delivering outstanding results, providing a dynamic environment with opportunities to learn, develop, and make a real impact. High-performing individuals are rewarded, and collaboration, pride in work, and innovation are at the heart of everything they do.

Why Join This Business

• Company and role stability – the business has recently increased turnover by 25% and they continue to grow.
• A future proofed industry, with global supply.
• Enhanced company pension contribution.
• Above average holiday allowance.

Sales Support Administrator Role Overview

The Sales Support Administrator plays a key role in supporting the company’s sales team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. 

Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships.

Sales Support Administrator Hours, Pay and Benefits

• £28,000 - £29,500 (dependant on experience)
• 37 hours per week, 8:00am - 4.30pm Monday to Thursday, with a 1pm finish on Friday’s (this is a full-time in office role)
• Benefits include: above average employer pension contribution of 6.5%, above average holiday allowance of 26 days plus bank holidays, 3 x salary life assurance, company bonus. 

Commutable From: Nottingham, Derby, Burton upon Trent, Coalville, Loughborough

Sales Support Administrator Essential Experience

• Proven experience in a sales support or customer service role.
• Strong administrative and organisational skills with excellent attention to detail.
• Confident communicator with a professional telephone and email manner.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to manage multiple task and meet deadlines.
• Experience working in a manufacturing, engineering or technical environment would be advantageous.

Sales Support Administrator Key Responsibilities (but not limited to)

• Actively support the sales team to ensure efficient day to day operations.
• Prepare and issue quotations for UK and international customers in a timely and efficient manner.
• Process sales order accurately and issue order acknowledgments and sales documentation.
• Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting.
• Track and progress sales enquiries ensuring timely follow up.
• Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly.
• Support customers throughout the quotation/sales process, including status updates and basic product information.
• Monitoring order progress and proactively communicating updates to the sale team and customers.

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994