Sales Support & Sample Co-ordinator

Job Description:

Our client is seeking a Sales Support & Sample Co-ordinator to join them on a permanent, part-time basis (circa 25 hours/week).

This is a varied administrative role supporting both sales ordering and sample management, offering the chance to work closely with the Sales Directors, Design Team, and Factory Manager. You will play a key role in ensuring orders are processed accurately and customer samples are managed efficiently from request through to approval.

Key Responsibilities

Sales Support

• Upload and process sales orders accurately
• Create production orders for the factory team
• Upload documents and print production tickets
• Answer incoming calls and handle queries professionally
• Update and amend orders as required

Sample Co-ordination

• Log and track samples on the control sheet
• Monitor sample progress through production
• Check production imagery against designs
• Photograph samples and send to customers for approval
• Follow up for feedback and communicate changes to the design team
• Prepare and dispatch samples to customers

About You

• Highly organised with strong attention to detail
• Confident communicator with customers and internal teams
• Proactive and able to manage multiple tasks
• Previous admin or sales support experience preferred
• Photoshop experience advantageous but not essential