Scheme Manager

Job Description:

Salary £13,104

Location Thurcaston

Join Amplius as a Scheme Manager, ensuring residents’ welfare, safety, and comfort while creating a welcoming community. You’ll oversee daily operations, monitor services, resolve housing and maintenance issues, and support residents as they settle into their homes.

Salary: £13,104 per year

Contract: Permanent, part time

Your week: 20 hours (Monday - Friday 9am - 1pm)

Location: Thurcaston (with occasional office visits)

Snapshot of your role

• Act as a professional role model, maintaining a high profile, safe working practices, and up-to-date knowledge through continuous personal development.
• Supervise daily activity within the scheme, providing unobtrusive support to residents and maintaining accurate records of their circumstances.
• Respond promptly to alarm calls and emergencies, providing practical and compassionate assistance until appropriate services take over.
• Promote resident independence and community engagement through the organisation and facilitation of social events, activities, and residents’ committees.
• Advise residents on accessing medical, domestic, social, or financial support and liaise with relevant authorities or services as needed.
• Monitor contractor performance, ensure high standards of maintenance for communal areas, and challenge or report poor service delivery.
• Maintain a safe and secure environment, including risk assessments, fire safety procedures, emergency lighting checks, and adherence to scheme regulations.
• Support prospective property purchasers by providing tours of properties and communal facilities as required.
• Oversee day-to-day and monthly financial monitoring for the scheme, ensuring compliance with organisational policies.

What we’re looking for

• Good standard of literacy and numeracy
• Full UK driving licence and access to a vehicle
• Strong customer service and problem-solving skills
• Experience in conflict resolution and emergency response
• Organised, with good IT and record-keeping skills
• Excellent communication and teamwork abilities
• Flexible, positive, and people-focused attitude
• Promotes equality, diversity, and inclusion

 A full UK driving license is essential for this role.

 DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 4 January

Phone screening: 8 January

Interviews: 13 January

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.