Security Service Engineer

Job Description:

Enterprise Security Service Engineer – Derby, Staffordshire
Salary: Up to £42,000 + Company Car + Full Benefits Package
Location: Derby, Staffordshire (Field-Based)

Are you a skilled and driven Security Service Engineer looking to take the next step in your career with a leading enterprise solutions provider? We are seeking a highly capable and experienced Enterprise Security Service Engineer to join our growing team, delivering exceptional service across key commercial and enterprise client sites throughout Derby, Leicester, Coventry and pats of the West Midlands

The Role:

As an Enterprise Security Service Engineer, you will be responsible for the service, maintenance, and fault diagnosis of high-end electronic security systems across a portfolio of blue-chip and enterprise-level clients. This role offers a dynamic environment with exposure to a wide range of cutting-edge security technologies.

Key Responsibilities:

• Service, repair, and maintain enterprise-level CCTV, Access Control, and Intruder Alarm systems
• Respond to reactive maintenance issues across client sites
• Carry out system diagnostics and fault finding
• Ensure all work is completed to industry standards and client specifications
• Maintain professional client relationships and deliver exceptional customer service
• Complete detailed service reports and maintain accurate records

Essential Skills and Experience:

• Proven experience servicing and maintaining integrated enterprise-level security systems
• Strong technical knowledge of major systems (e.g., Genetec, Lenel, Gallagher, Milestone, etc.)
• Knowledge of current security regulations and standards
• Excellent fault-finding and problem-solving skills
• Full UK driving licence
• ECS/CSCS card and relevant industry certifications desirable

What’s On Offer:

• Salary up to £42,000 (dependent on experience)
• Company car and fuel card
• Full benefits package including pension, healthcare, and training support
• Overtime and on-call allowances
• Career development opportunities within a market-leading organisation