Senior Conservatory Manager

Job Description:

At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.

The Role

We are seeking a Senior Conservatory Manager to lead our installation teams and ensure excellent service delivery to our valued customers.

Working alongside senior management, you will play a crucial role in overseeing the installation process for our fantastic range of Conservatories. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.

Key Responsibilities

• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless project execution.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.

What We’re Looking For

• Previous experience in a similar role within the home improvement or construction industry.
• Excellent knowledge of building regulations & controls.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and customer service abilities.
• Knowledge of installation processes and best practices.
• Valid driver's license and ability to travel as needed.

Why Join Us?

• Competitive salary
• Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme.
• Company Car
• 31 days holiday, increasing with service, plus an additional paid day for your birthday!  
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders
• Heavily discounted employee purchase scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
• Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!  

Take the next step in your career by applying today!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.