Senior Contract and Account Manager - 3PL Logistics

Job Description:

Role: Senior Contract and Account Manager - 3PL Logistics.

Company: Leading Global 3PL Contract Logistics Provider.

Location: Lutterworth, Leicestershire (LE17).

Salary & Benefits: £55,000 - £60,000 + Bonus, Holidays & Package.

The Company

Loom Talent are proud to have been exclusively appointed to lead the hiring strategy for a new site start up in Lutterworth.

Our client, a leading global 3PL contract logistics provider are actively needing to source a full leadership and management structure for a prestigious existing customer. This role will be responsible for the hiring of some 50 Managers for the facility in a timely fashion with a go-live fast approaching.

Operating within a dedicated customer facility in excess of 600,000 sq. ft. working largely to a 4 on 4 off shift pattern with a projected headcount of 1,000 in peak periods.

The Role

The Senior Contract and Account Manager - 3PL Logistics role will play a critical role in designing, maintaining and leading all site based activity across what will be a key UK DC operation in Lutterworth, Leicestershire.

This position is a truly exciting opportunity for an experienced logistics professional to be at the forefront of a rapidly expanding organisation.

Key Responsibilities

• Reporting Line: Reporting to the Site General Manager.
• Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
• Commercial Responsibility & Budget Management: Support the development and management of the operational site budget in excess of +£40m, ensuring financial objectives are tracked & achieved while maintaining service & quality.
• Performance Metrics: Continue to monitor and report on the sites approach to KPI's, whilst ensuring new site standardisation.
• Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
• Process Optimisation: Support the wider site on continuously evaluating and improving operational processes to enhance efficiency, quality, and cost-effectiveness.
• Innovation: Support the business appetite in time to drive innovation, Automation & Robotics along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
• Supplier Relationships: Play a key / lead role in managing the UK commercial customer relationship, along with key suppliers and third-party service providers to ensure timely and cost-effective services.

The Candidate

The successful candidate for the Senior Contract and Account Manager - 3PL Logistics opportunity will have the following skills and experiences:

• A Logistics Distribution and Supply Chain Background - Essential.
• A minimum of 3+ years Contract Manager or Account Manager experience - Essential.
• Proven within 3PL Warehousing - Advantageous.
• Exposure to a successful & sizeable start up operations - Advantageous.
• Previous exposure to medium - large sized DC operations, with a revenue generation in excess of +£20m - Essential.
• Have worked in a customer facing, highly demanding environment previously - Essential.
• Strong leadership and team management skills, with a track record of developing high-performing teams - Essential.
• Prior commercial knowledge of the UK logistics and warehousing market - Essential.
• An individual truly excited by large scale growth challenges - Essential.
• Commutable to Lutterworth area 4-5 x days per week - Essential.

The Package

• Salary - £55,000 to £60,000.
• Company Bonus Scheme.
• 25 Days + 8 Bank Holidays.
• 5% Matched Pension Contributions.
• Annual Salary Life Assurance.
• Plus, additional company benefits.