Senior Ecommerce Manager
Type: Permanent
Reference: 224758111
Job Description:
Senior Ecommerce Manager
Loughborough
£60,000 - £65,000
We're looking for a commercially driven Senior eCommerce Manager to take ownership of a high-performing, multi-million-pound online business. This is a strategic and performance-focused role where you'll lead digital growth, optimise revenue, and ensure all online activity is aligned to business priorities.
You'll act as the internal driver of eCommerce performance, working cross-functionally and managing agency partners to maximise results. This is an opportunity to make a measurable impact in a business that values data-led decision-making and commercial thinking.
Description of the role:
- Take full ownership of online revenue, profitability, and performance against agreed targets.
- Develop and execute the eCommerce trading strategy, including promotional planning, pricing activity, and conversion optimisation initiatives.
- Continuously analyse customer behaviour, sales trends, and site performance to identify growth opportunities and remove barriers to conversion.
- Direct and challenge Paid Media, SEO, and CRM agency partners to deliver measurable ROI and align activity with commercial priorities.
- Ensure channel strategies support margin targets, stock availability, and wider business objectives.
- Translate performance data into clear, actionable insights and strategic recommendations.
- Collaborate cross-functionally with marketing, sales, finance, and purchasing teams to ensure online activity supports overall commercial goals.
- Deliver clear, concise performance reporting and strategic insight to senior leadership.
- Lead, coach, and develop the eCommerce Assistant to build a high-performing digital function.
- Identify opportunities to improve processes, tools, and workflows to increase efficiency and scalability.
About you:
- Proven experience managing eCommerce performance in a revenue-driven environment.
- Strong commercial mindset with ownership of results
- Experience managing external digital agencies.
- Confident analysing data and turning insight into action.
- Excellent communication and stakeholder management skills
- Retail or B2C eCommerce experience
- CRM or lifecycle marketing exposure
- Experience scaling online revenue in growth environments.
If you're a results-focused eCommerce professional ready to take ownership of digital growth and drive measurable impact, we'd love to hear from you!