Senior IT Change Manager

Job Description:

IT Projects and Change Manager
Location: Derby-based with occasional travel to other UK offices

Are you an experienced IT professional with a passion for delivering impactful technology projects and driving structured change?

We are seeking a skilled IT Projects and Change Manager to lead the planning, execution and embedding of IT initiatives that support strategic transformation across a dynamic professional services environment.

This is a dual role combining hands-on project delivery with ownership of the IT change management framework. You will work closely with senior stakeholders, technical teams and business users to ensure projects are delivered on time, within budget and with minimal disruption.
You will also lead the Change Advisory Board and ensure all changes are assessed, approved and communicated effectively.

Key Responsibilities:

• Lead end-to-end delivery of IT projects aligned to business priorities
• Define scope, objectives and deliverables in collaboration with stakeholders
• Manage risks, dependencies and resources across multiple initiatives
• Own and manage the IT Change Management framework in line with ITIL best practice
• Chair the Change Advisory Board and maintain the forward schedule of change
• Ensure compliance with ISO27001, GDPR and regulatory obligations
• Drive user adoption and training as part of project delivery
• Build strong relationships across departments and influence at all levels

Skills and Experience:

• Proven experience in IT project and/or change management, ideally within professional services
• Strong understanding of ITIL processes, particularly Change and Release Management
• Excellent stakeholder engagement and communication skills
• Familiarity with ITSM and project management tools (e.g. ServiceNow, Jira, MS Project)
• Knowledge of information security, compliance and risk management
• ITIL Foundation certification (v3 or v4) essential; Practitioner level desirable
• Project management certification (PRINCE2, PMP, AgilePM or equivalent)

This is a fantastic opportunity to shape the delivery of technology change in a forward-thinking organisation. If you are a structured, collaborative and results-driven IT leader, we would love to hear from you.