Service Administrator

Job Description:

Service Administrator
Leicester
12 Month Fixed Term Contract
Up to £26,000 per annum
Full Time
 
Benefits of the Service Administrator role: 28 days holiday (including bank holidays), increasing with service, pension scheme, healthcare scheme, death in service, and free on-site parking.
 
Are you someone who enjoys keeping things organised and running smoothly behind the scenes? We’re working with a well-established Leicester-based business looking for a Service Administrator to join their friendly team on a 12 month fixed term contract.
 
This Service Administrator role is ideal if you enjoy a varied day, speaking with customers, and making sure everything is in the right place at the right time. You’ll be at the centre of the service function, helping coordinate jobs, manage records, and keep both customers and internal teams updated.
 
As a Service Administrator, you’ll play a key part in ensuring service operations run efficiently. From scheduling work to handling queries, your attention to detail and organisation will make a real difference.
 
Key Responsibilities of the Service Administrator role:
 

• Coordinating and scheduling service appointments and engineer visits
• Raising and processing service jobs accurately on the system
• Keeping records and internal systems fully up to date
• Acting as a first point of contact for customer queries and updates
• Liaising with engineers and internal teams to ensure smooth delivery of services
• Credit control responsibilities

 
This Service Administrator position would suit someone who has worked in a busy administrative or service support role and enjoys juggling multiple tasks.
 
The ideal Service Administrator will have:
 

• Strong organisational skills and a high level of attention to detail
• Previous experience in an administrative or service-based role
• Confident communication skills, both written and verbal
• The ability to prioritise workload and stay on top of deadlines
• Experience using internal systems or CRM platforms

 
In return, you’ll be joining a supportive team where your role as a Service Administrator is genuinely valued, with a great office environment and the opportunity to build on your experience over the 12 month contract.
 
If you’re looking for your next Service Administrator opportunity and want to join a business where you can make an impact from day one, get in touch or apply today.