Showoom Sales Advisor

Job Description:

Showroom Sales Advisor

£28,000 - £30,000

Bury St Edmunds

Due to expansion, our client are looking for a Sales Advisor to join their team, and as they continue to grow from strength to strength.

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Paid Training
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.

Job Description

As a Sales Advisor you will work closely alongside their showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform.

Additional responsibilities

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Problem resolution
• Handle customer complaints
• Guide the sales team in closing sales

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience

If this role sounds of interest, please send your CV to Fraser Hendry