Speacilist Supported Housing Officer - Leicester

Job Description:

Our client is looking for a Specialist Housing Officer to join their growing team. This is an exciting opportunity for someone passionate about making a real difference in people’s lives, while ensuring housing is safe, secure, and well-managed.

Working on a key contract with the Ministry of Justice, you’ll play a vital role in supporting People on Probation as they transition back into the community. This unique position blends property management with housing support, meaning no two days are the same and every action has a meaningful impact.

Over the past few years, we have successfully placed around 50 people into similar roles. As the business continues to grow, this role offers excellent opportunities for progression and development across the organisation.

Key Responsibilities

• Manage and maintain a portfolio of properties, ensuring they are safe, secure, and ready for occupation.
• Oversee move-ins, move-outs, inspections, and inventory management.
• Proactively resolve property and maintenance issues, collaborating with maintenance and cleaning teams.
• Monitor compliance with house rules and licence agreements.
• Build supportive relationships with residents, providing guidance, housing-related support, and signposting to relevant services.
• Address reports of anti-social behaviour and assist with conflict resolution.
• Maintain accurate records and ensure properties are ready within agreed timescales.

What We’re Looking For

• Experience in social housing or supporting individuals with complex needs, ideally those at risk of homelessness.
• Confidence with lone working and travelling between multiple sites.
• Strong organisational skills with the ability to prioritise effectively under pressure.
• Excellent communication skills, with a compassionate and resilient approach.
• Knowledge of probation services and the challenges faced by People on Probation is highly desirable.

This role offers the opportunity to combine hands-on property management with life-changing support work, within a supportive team that values compliance, collaboration, and making a meaningful impact.