Store Manager

Job Description:

An exciting opportunity has arisen for a Store Manager to join us at Jenno’s Coffee House – a thriving, family-owned business in Leicestershire. 

Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team. Our Oadby store is modern and welcoming, set within a country park, and becomes particularly busy in the summer months, requiring confident leadership in a fast-paced, customer-focused environment. 

What’s in it for you?

• A quarterly bonus
• Private healthcare
• Free staff parking (onsite)
• Staff discounts on food and drinks

What you’ll be doing as Store Manager at Jenno’s:

• Leading and managing a team of 10–12 staff, with up to 7 on shift during peak summer periods
• Overseeing day-to-day store operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
• Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
• Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
• Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
• Delivering excellent customer service consistently and building strong relationships with customers
• Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation

What we’re looking for in a Store Manager:

• Leadership or people management experience
• Experience within a hospitality or retail environment
• Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
• Strong organisational and communication skills to manage teams and daily operations effectively
• Commitment to consistently delivering high standards and excellent customer service
• Based within a commutable distance of Oadby, Leicester
• Full UK driving licence and access to a car (beneficial) to support occasional cover at other Leicestershire stores

Store Opening Hours:
Monday-Saturday: 07:30 – 19:00
Sunday: 08:00 – 17:30 

To apply for this role as Store Manager please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK

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