Support Worker DA Jan 24

Job Description:

Are you passionate about supporting vulnerable people?  An exciting opportunity has arisen for a full time Support Worker to join our Domestic Abuse Service.  You will be joining a multi service charity based in Coventry.  In return, we offer a competitive salary of £24,000 plus on-call payments and a contributory pension scheme.  Annual leave 26 days + bank holidays with an additional day’s leave for every 2 years of service up to a maximum of 29 days per annum.  A comprehensive in-house training programme.

What We Do:

The charity has a fully trained staff team providing Supported Accommodation to victims of domestic abuse.  We have an on-site Children’s Nursery that provides full day care for pre-school children.  Our other services include a Complex Needs Supported Accommodation service and a Counselling service.

We are looking for a reliable and committed individual who is able to:

Offer a high-quality service to individuals and people with children living in our supported accommodation service, supporting them to achieve and sustain independent living, through one to one and group work delivery.

Be responsible for managing a caseload for people who are accessing the supported accommodation service.

Provide a resettlement service for service users that have transitioned into their own accommodation.

Act as a lead within the service for a specific underrepresented group (e.g. global majority, men, LGBT, older people, people with care and support needs).

The successful candidate will have:

• NVQ Level 3 in a related area of work and/or a minimum of 3 years relevant experience with working with vulnerable people and/or willingness to work towards a qualification.
• Experience of working with vulnerable people.
• Experience of assessing the needs and risks of vulnerable people.
• Experience of 1 to 1 work and carrying a caseload.
• Experience of working in partnership with a range of different agencies.
• Experience of record keeping and report writing.
• Knowledge and understanding of the difficulties faced by vulnerable people.
• Knowledge of best practice in relation to safeguarding adults and children.
• Understanding and passion for the work of Valley House.
• Ability to/or desire to learn to develop and deliver group work programmes.
• Ability to work effectively within a team and on own initiative.
• Competent in the use of IT tools, including Word, Excel and Outlook.
• Excellent written and verbal communication skills.

Additional requirements:

• Ability to work flexible hours.
• To take part in an out of hours on call rota with other staff.  You will need to live within a 30 minute drive to Valley House.
• Be mobile and able to travel city wide at short notice (car driver with use of a vehicle).  Candidates who are not car drivers, due to a disability, will be considered.

This post requires a satisfactory DBS check. 

This vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

The hours of work are 37.5 hours per week.

The closing date is 12 noon on Monday 15 September 2025 and interviews will be held on Monday 22nd and Friday 26 September 2025.

For more information about Valley House please visit our website (url removed)