Support Worker - Level 3

Job Description:

Support Worker (Level 3)

About the Role

Hippo Staffing is delighted to be recruiting on behalf of our client — a respected provider of residential and therapeutic care for children and young people with emotional and behavioural difficulties (EBD).

We are seeking a Support Worker (Level 3) to join a dedicated team providing consistent, trauma-informed care and support to children and young people. This role offers the opportunity to make a lasting difference in the lives of those who have experienced adversity, helping them to achieve stability, confidence, and brighter futures.

Key Responsibilities

• Provide high-quality care, guidance, and support to children and young people in line with their individual care plans.

• Promote a safe, nurturing, and structured environment where young people can develop trust and independence.

• Work proactively with colleagues and professionals to ensure the emotional, social, and educational needs of each child are met.

• Support young people with daily routines, education, and recreational activities.

• Maintain accurate records, reports, and risk assessments.

• Uphold safeguarding responsibilities and respond appropriately to any concerns.

• Contribute to the ongoing development and improvement of the home’s therapeutic environment.

Requirements

• Level 3 Diploma in Residential Childcare (or equivalent qualification) — essential.

• Previous experience supporting children and young people in a residential, educational, or care setting.

• Understanding of trauma-informed and child-centred approaches.

• Strong communication and teamwork skills.

• Resilience, empathy, and a commitment to making a difference.

• Flexible to work a rota including evenings, weekends, and sleep-ins.

• Full UK driving licence preferred.

Benefits

• Competitive salary (£29,000 – £30,000 DOE).

• Excellent training and career development opportunities.

• Supportive team culture and therapeutic ethos.

• Access to employee well-being and recognition programmes.

• Opportunities for progression into senior or leadership roles.

How to Apply

If you’re passionate about helping young people reach their full potential, we want to hear from you.

Apply today or contact Hippo Staffing for a confidential discussion.