Team Administrator

Job Description:

Role: Team Administrator

Location: Coventry CV3

Salary: £26 – 30,000

Benefits: Free parking, flexi time, death in service scheme, progression, 25 days holiday plus bank holidays and holiday purchase plan

We are working exclusively with an expanding and award-winning organisation who require an experienced Team Administrator. You will work closely with the department manager and enjoy a varied administration role; one that gives you the chance to work closely with colleagues at all levels including multiple business Directors and also exposure to external client liaison.

This administration role as a Team Administrator, would suit someone who thrives in a busy, team oriented environment and takes pride in maintaining high standards of accuracy and service. This is a great role for someone who enjoys learning about a specialist area whilst also maintaining general administration responsibilities whilst supporting other departments and office locations where needed.

The organisation operates a flexitime policy whereby you will have flexibility to complete your 37 hours between 8.30am – 5.30pm to suit the individual. This role is full time office based in Whitley Coventry.

Duties:

• Working closely with the Department Manager and another Team Administrator based in their Birmingham office
• Responsible for dealing with incoming correspondence for the department
• Preparing outgoing correspondence and sending either electronically or in the post
• Accurately maintain and update client details
• First point of contact for all client queries by phone and email
• Assist in the preparation of invoicing, acting as a liaison point between internal fee earners and the client
• Closely monitor work-in-progress reports for management
• Ensure all working documents are scanned and electronically filed as required.
• Book appointments for clients and attend client meetings when required
• Provide cover for Reception during routine breaks, holidays and sickness.
• General administrative tasks as required such as scanning and filing

Skills and experience required:

• Proven and demonstrable experience in a previous fast paced Team Administrator or Customer Service Administrator position
• Self-motivated, efficient and hard working

• Excellent levels of attention to detail
• Confident, articulate, and professional communicator
• Flexible approach to work
• Collaborative team and customer focused nature
• Experienced and capable of managing deadlines and prioritising workload

Benefits:

• 37 hour working per week
• Flexi-time available
• Auto enrolment pension scheme
• Death in Service scheme
• 33 days annual leave including statutory days per holiday year 
• The option to ‘purchase/ sell back’ 5 days’ annual leave 
• Adhoc work from home when required

If you are seeking a new permanent opportunity in Administration and thrive in busy team environments, then please apply today!