Technical Account Manager

Job Description:

Do you have practical experience in the timber/joinery or paints, resins or coatings sector? Do you have the ability to sell & deliver training courses to decorators, sub contractors and specifiers? If so, we have the role for you! Covering Staffordshire, Shropshire, Nottinghamshire, Derbyshire & Leicestershire. You will be selling and delivering the training on accredited courses and timber restoration solutions that restore and preserve timber from rotting, most often used on windows and doors. Salary up to £45k basic dependent on experience, plus £7k bonus potential, 40 days holiday incl Bank holidays and hybrid company van and other attractive benefits. APPLY TODAY!

THE ROLE:

• As a Technical Account Manager, you'll be selling and delivering training courses to end users such as joiners, carpenters, painting contractors/decorators and specifiers.
• You must be confident in your ability to use tools and resins to teach those users to the very highest standards in an engaging, professional and knowledgeable manner.
• As Technical Account Manager, you will perform inspections on site, both in advance for random sampling of the number and scope of defects and during the start up of a project, by means of preventative assessment and by acting to promote the professional execution of a project.
• As Technical Sales Executive, you will be covering Staffordshire, Shropshire, Nottinghamshire, Derbyshire & Leicestershire and must live on patch.
• You will be account managing a portfolio of customers, as well as target new business, although this is more of a technical support/delivery of training and site survey led role.
• You will conduct site surveys and projects typically cover Local Authority & Housing Association properties, Schools, National Trust and Heritage properties. 
• You will also work with distributor partners to develop business. 
• You will work closely with your Specification Account Manager colleague, largely with technical support and practical work. This is a mix of sales, coaching and training the specialist applicator, site surveys and technical support.
• The Technical Account representative will ensure that the CRM system is up to date with relevant accounts and data, including all appointments. 

THE SUCCESSFUL CANDIDATE:

• The successful Technical Account Manager will be an excellent communicator, positive, instantly engaging, with a can do attitude and good IT ability.
• You will ideally have specialist knowledge both theoretical and practical with regard to the creation and repair of timber rot in timber joinery and the ability to apply this in-house. You will ideally have knowledge of joinery in general.
• You will have a good knowledge of the behaviour of wood used in timber joinery and paint systems applied to joinery.
• You will have experience with contractors, local authorities and distributors and possess good training and presentation techniques.
• You will be organised, able to effectively journey plan and be a confident communicator.
• You will be required to establish and maintain relationships with their client base.
• You'll be social media savvy and active, to gain new contacts and relationships.
• As well as being technically strong, you'll be a tenacious, outgoing individual, with the ability and confidence to contact "unknown" prospects. 

THE COMPANY

• Our client is a well established, well regarded manufacturer of wood restoration products & associated sundries, used to restore rotten wood on timber windows and doors. The products are sustainable and alleviate the need to replace damaged and rotten timber, breathing new life into the timber.  
• Our client is currently investing in market research and creating a proposition over the next 3 years to deliver growth of 15% per year, so now is a fabulous time to join. 
• They pride themselves as a company that makes decisions together and plans together, they have an open feedback culture, where they expect people to be open and honest about themselves and their colleagues. 
• They foster a growth mind set and have a real family feel.

THE REMUNERATION

• Basic salary of £40,000- £45,000 dependent on experience.
• Up to £7K annual bonus potential.
• 32 days holiday, plus 8 Bank holidays. 
• Hybrid Company van
• Pension scheme where the employer will match the employee at any level from 5%- 7% contribution.
• Private medical and dental cover.
• Death in Service x4
• They offer up to £1,000 per person for personal development and training

This is a people centric business, that offer very good training and support and some very nice additional benefits, such as a wellness scheme and regular team get togethers. If you are a carpenter, joiner or decorator, with a positive, engaging personality, perhaps looking to get off the tools but coach and train other tradespeople to be one of our clients' approved contractors, then this can move you into a customer facing, sales and service led role. So if you feel you have what it takes, then call Colin Chandler, Nick Harris or Tom Gerrans on (phone number removed) or email your CV to (url removed)