Transaction Manager – Donington

Job Description:

Salary: £30,000 DOE (OTE £20,000)

Location: SuperBike Factory, Donington (other locations available)

Employment Type: Permanent, Full time

Working Hours: 40

Who We Are

SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, we’ve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer.

Our Culture

We don’t just fix bikes – we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You’ll be trusted to take ownership, encouraged to keep learning, and supported by a team that’s got your back.

Overview

We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who’ll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You’ll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.

What You’ll Be Doing Day-to-Day:

• Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service.
• Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout.
• Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager.
• Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives.
• Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.

What We’re Looking For:

Essential:

• Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector.
• Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams.
• Current UK Driving Licence.

Desirable:

• Familiarity with motorcycles is preferred.
• FCA Accreditation would be beneficial.

Benefits:

• Netflix Membership
• Discounted Gym Membership
• Group Life Assurance
• Staff Discounton Bikes and accessories
• Cycle to Work Scheme
• Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
• Enhanced Maternity, Paternity, and Sickness Pay

Sales Manager / Business Manager / Transaction Manager / Sales Controller

Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.

We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes – Credit history – Criminal record/DBS check.

NB. Employment credit searches will not affect your credit rating.