Transport Administrator

Job Description:

Transport Administrator – Fulfilment Team (Temp - Permanent)

Monday–Friday | 37.5 hours per week (30 mins unpaid lunch)
Salary: £26,500 per annum (Temp pay equivalent: £13.58 per hour)

We’re looking for a detail-driven Transport Administrator to join a busy Fulfilment Team, supporting day-to-day transport operations and ensuring freight movements, returns and invoicing are managed accurately and efficiently. This is a great role for someone who enjoys a fast-paced environment, is confident working with systems and spreadsheets, and can communicate clearly with customers, carriers and internal teams.

What you’ll be doing

• Create and maintain domestic freight records (inbound/outbound), including backloads, return loads and pallets

• Book and build return loads, coordinate collection windows, chase confirmations and resolve access/ETA issues

• Prepare and reconcile customer invoices, checking rate cards/surcharges and resolving invoice queries

• Liaise with customers regarding collection times, POD queries and service updates, keeping accurate service logs

• Keep TMS/WMS and spreadsheets up to date and accurate

• Produce daily/weekly KPIs (e.g., OTIF, returns, cost-to-serve)

• Support the transport/warehouse interface (returns put-away, damages claims, pallet reconciliation)

• Escalate exceptions promptly and suggest corrective actions to prevent reoccurrence

What we’re looking for

• Experience in a transport, logistics, fulfilment or warehouse admin role (or similar fast-paced operations environment)

• Confident using TMS/WMS systems and Excel/spreadsheets (accurate, organised, comfortable with data)

• Strong attention to detail with the ability to manage multiple tasks and deadlines

• Clear communicator — comfortable dealing with customers, hauliers and internal teams

• Practical problem-solver who can spot issues early and escalate appropriately

Why join?

• Stable, temp - permanent role in a busy fulfilment operation

• A role with real variety: transport admin, returns coordination, customer liaison and KPI reporting

• Opportunity to develop your experience across transport and warehouse operations

Apply now if you are interested!