Transport Officer

Job Description:

Our clients are currently recruiting for multiple Transport Officers on an initial contract basis.

The successful candidate will be managing and co-ordinating transport services; being primarily responsible for the daily running, monitoring & changes to transport services.

The day to day duties will involve:

• Assist in ensuring that transport is carried safely and to the correct times and standards
• Liaise with officers, Education, Parents/Carers, Service Users and Providers to support transport requests and current transport requirements
• Update, edit and maintain spreadsheets and transport database
• Take bookings and transport requests
• Handle service users and driver’s complaints and queries
• Register new clients, send out information & standard letters to prospective clients & various groups and maintain client records
• Checking proformas to confirm accuracy against journeys undertaken
• Taking incoming calls and making outgoing that involve changes, cancellations, complaints, updates, queries
• Deal with urgent transport requests by ensuring availability and transport is carried out
• The day to day arrangements of transport which include booking, requests, amendments and cancelations

The successful candidate will have the following:

• Experience in a Transport Coordinator / Transport Administrator position
• Experience arranging transport and amending schedules
• Experience in booking, arranging, amending, cancelling appointments
• An excellent telephone manner

If this is of particular interest then please do apply immediately.