Transport Returns Operative

Job Description:

About the Role:

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do.

As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.

• Salary: £ 26,162.50 per annum
• Hours: 40.25 hours per week
• Shift Pattern: 4 on 4 off (Rotational shift pattern)
• Start/Finish time: 8.00am - 8:00pm
• Job Type: Full time and permanent contract

Here's What You Can Expect To Be Doing as our Returns Operative:

• Debrief drivers and inspect returning vehicles for compliance and safety.
• Report defects, damages, or safety concerns promptly.
• Communicate effectively with drivers regarding daily routes and operational issues.
• Assist with loading and unloading vehicles as needed.
• Manage returns documentation and perform related administrative tasks.
• Update depot performance statistics and contribute to daily reporting.

A Few Things About You:

• An understanding of transport legislation and logistics operations is desirable.
• Ability to respond quickly and effectively to operational challenges.
• Strong communication skills (Verbal and Written).
• Competent use of Microsoft, particularly Excel.
• Confident in addressing vehicle-related concerns with drivers in a constructive manner.

Great People Deserve Great Things:

• 24 days holiday
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
• To see all our benefits and perks, visit our AO Benefits page.

Click ‘Apply’ now to join our family and find out more about the Driver De-Briefer role.