Transport Solutions Assistant

Job Description:

Our Public Sector client is looking to recruit a Transport Solutions Assistant.

Responsibilities

• To support the delivery of a wide range of specialised transport, including specialist home to school transport, Youth offending, CFCS, Adult Social Care and Respite short breaks providing solutions for internal and external clients.
• To monitor contract performance, including site visits and to investigate issues reported by service users or clients.
• To ensure that National and County Council safeguarding and child protection measures are followed.
• To be responsible for the procurement and evaluation of best value ad-hoc transport for client departments.
• To be responsible for the evaluation of Direct Travel Assistance Payments (DTAP) to parents and carers
• To review and analyse contract performance and practice against agreed specification or service level agreements and to assist in service reviews and wider opportunities for efficiency savings including site visits across the County
• To identify savings where ad hoc contracts may be converted to longer term contracts generating savings through efficient procurement
• To be responsible for ensuring all service users have a certified Transport Care Plan where required through liaison with care professionals and schools
• Assess service development opportunities in conjunction with colleagues, clients, members of the public and other stakeholders
• Using bespoke software systems to maintain accurate financial and client information and to create reports as required.
• To verify payments to suppliers and clients and to monitor revenue returns where appropriate.
• To support the Transport Officers in delivering the service priorities and to deputise for the Officers when required.
• To deal directly with clients and suppliers with a high level of customer care.

The ideal candidate will have the following skills and experience

• Strong communication and administration skills
• Knowledge of public transport legislation
• Understanding of passenger transport
• Working in a team environment
• Strong negotiation skills
• Familiarity and experience in public transport, whether this is in the government, charitable or commercial sector.

The role will hybrid working based including home working and office attendance in West Bridgford.

If this role is of interest or you would like to find out more please apply today for immediate consideration.