Job Description:
Job Summary: Imagex Medical are a premium multi-vendor service and repair organisation. We are the only Ultrasound Service providers in the UK with full transducer repair facilities.
General Responsibilities:
- To carry out preventative maintenance across the UK in line with customer contracts
- To evaluate and fault find ultrasound transducers
- To carry out level 1 repairs on transducers which includes;
a. Lens replacements
b. Strain relief replacements
c. Cable repairs
d. Case & Connector refurbishment
- To provide advice and support to internal and external customers.
- To provide regular updates to customers, and all teams on all open cases.
- To produce administrative reports of maintenance activities for both internal and external customers in a professional and timely manner.
- To support the service engineers with adhoc service repairs.
- To deliver and collect loan equipment from customer sites.
- Maintain and develop relationships with customers.
- To report all activities in a timely manner:
- Review and update Maintenance Schedule.
- Ad hoc tasks as required.
- To actively work towards maintaining and improving the Imagex Medical Ltd Business Management System whilst adhering to the requirements of ISO9001, ISO27001, ISO13485.
- To strive to sustain and improve environmental best practices into our core business operations in line with our Corporate Social Responsibility Policy.
- To ensure that the Company Health and Safety Policy is adhered to, actively promoting a safe working environment.
Person Specification:
- Patience to try and try again until the end result is of an acceptable standard
- Ability to work as part of a team while also working in isolation to achieve team goals
- Full driving license
- Willingness to stay away to meet client requirements
- Organised and able to work on own initiative as well as part of a team.
- Self-starter with a flexible, hands on nature.
Imagex Benefits Summary:
- Competitive Salary
- Salary Sacrifice Pension Scheme (eligibility after successful completion of probationary review) 4% ER & 4% EE (& 15% ER NI)
- 25 Days Annual Holiday & 8 Bank Holidays
- Health Cash Plan & EAP (eligibility after successful completion of probationary review)
- Life Assurance/Death In Service – 4 x Annual Salary (eligibility with immediate effect)
- Discretionary Bonus – role dependant (Mgmt/SE’s)
- Co. Car/Van – role dependant (Mgmt/SE’s)
- On-Site Parking
- Free Tea & Coffee