Used Car Handover Specialist

Job Description:

Used Car Handover Specialist
Location: Hinckley
Salary: £28,000 basic per annum plus other company benefits
Hours: 42.5 hours per week, 5 working days which may include weekends
Ref: 30167

Our client, a successful and rapidly growing independent car supermarket, has built a strong reputation for quality, value and outstanding service. They now seek a friendly, well-presented Used Car Handover Specialist to support customers at the most important part of the purchase journey — collection day. If you are confident, customer-orientated and enjoy making a positive first impression, this is a fantastic opportunity to be part of a forward-thinking, customer-centric automotive business based in Hinckley.

Used Car Handover Specialist Role:
•    Conduct final quality and presentation checks before handover — including fuel levels, cleanliness, fitted accessories and vehicle condition.
•    Prepare and organise all handover documentation, such as sales contracts, finance agreements, service history, registration forms and user manuals.
•    Welcome customers on collection, guide them through the vehicle handover and demonstrate key features, controls and technology to ensure full confidence in their new car.
•    Deliver a professional, friendly and customer-focused experience at every handover, maintaining brand presentation and communication standards.
•    Carry out post-handover follow-ups where required — offering support with after-sales queries, road-tax, insurance or general vehicle questions.
•    Work closely with sales, admin, valeting and workshop teams to ensure vehicles are prepared and ready on time, supporting smooth customer handovers and showroom flow.

Used Car Handover Specialist Requirements:
•    Full UK driving licence (no more than 6 penalty points).
•    Previous experience in vehicle handover, delivery, or a customer-facing role within automotive or retail.
•    Strong attention to detail and high standards for presentation.
•    Excellent customer service and communication skills — able to present vehicles confidently, explain features and paperwork to customers.
•    Good administration and organisational skills, including handling documentation and finance/paperwork accurately.
•    Willingness to work weekends and flexible hours (collections may occur at varied times).
•    Ability to work both independently and as part of a team (sales, valuation, valeting, workshop, delivery teams).

How to Apply
If you are interested in applying for this Used Car Handover Specialist vacancy, then please in the first instance, send me your CV and I will contact you on receipt.

All applications will be treated with the utmost confidentiality.

Consultant: Billy Olivier- Octane Recruitment
WOOJ

Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.