Workshop Controller

Job Description:

About the Role

We are working with a dealership who are in need of a Workshop Controller to join their Large Leicester site. This is a key role responsible for the effective day-to-day control of the big workshop, ensuring work is planned efficiently while maintaining high standards of quality, safety, and customer satisfaction.

You will act as the central link between technicians, service advisors, and management, supporting productivity while creating a positive and inclusive working environment.

Key Responsibilities

• Plan and control daily workshop activity to maximise efficiency and throughput
• Allocate work effectively, considering skill levels and workloads
• Monitor job progress and address issues promptly
• Liaise with service advisors to ensure clear communication and accurate updates
• Support technicians with guidance and prioritisation
• Ensure all work is completed in line with Sandicliffe, manufacturer, and health & safety standards
• Contribute to a positive, respectful, and collaborative workshop culture

About You

• Previous experience from a Large Workshop environment as a Workshop controller, or similar aftersales role
• Strong organisational and communication skills
• Calm and confident under pressure, with the ability to prioritise effectively
• A supportive leadership style that values teamwork and inclusion
• Committed to quality, safety, and customer-focused outcomes
• Automotive manufacturer experience is desirable but not essential
• Full UK driving licence

What They Offer

• Competitive salary with performance-related bonus
• Manufacturer and in-house training
• Opportunities for career progression
• Employee benefits including staff discounts
• A supportive, inclusive, and people-focused workplace

This company are also looking for a Master Technician and a Vehicle Technician to join their sucessful Leicester site. Please apply for these exciting roles today!