Job Description:
Personnel Solutions are seeking a proactive and experienced Workshop Supervisor to oversee the operations and ensure the efficient running of the HGV workshop. This role is for a working supervisor so will be carrying it services and MOTs as well as providing mentorship
Hours -
6am-2pm/2pm-10pm alternating weekly
Alternate Saturdays
£23ph
Duties
- Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard
- Diagnose and rectify all types of faults
- Primary operational liaison and all communication with the customer
- Supervise and prioritise workload throughout shift for maximum efficiency
- Ensure key customer service KPIs are met daily
- Quality check all work Up-date customers with progress & escalate concern repairs to management team
- Attend disabled vehicles at the roadside or at customer’s premises
- Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
Requirements
- Ability to work within guidelines given and to strict deadlines
- Ability to work under pressure
- Ability to actively seek solutions to problems
- Ability to work as part of a team
- Good verbal communication skills Excellent customer care skills
- Flexibility to undertake a wide range of tasks
- Awareness and understanding of health and safety requirements
- Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles
- Current driving licence
To apply for the Workshop Supervisor role, please do so online and a member of the team will be in touch!
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