Account Manager

Job Description:

Account Manager / Key Account Manager

As an Account Manager, you’ll be the main point of contact for key partners, driving account growth, improving retention, and developing new opportunities.

Key Responsibilities (Account Management / Sales)

• Account Management: Manage and support a portfolio of key accounts in Cricket, Basketball and Netball.
• Relationship Building: Develop long-term partnerships with decision makers and senior stakeholders.
• Business Development: Identify and convert new business opportunities and grow existing accounts.
• Sales / Negotiation: Lead meetings, deliver proposals, negotiate terms and close deals confidently.
• Presentations / Pitching: Present solutions, run account reviews, and deliver compelling pitch decks.
• Forecasting / Reporting: Maintain accurate reporting, forecasting and production planning to keep orders on track.
• CRM Management: Keep the CRM fully updated to maximise pipeline and conversion (CRM experience required).
• Internal Collaboration: Work closely with design, operations and customer service teams to deliver a high standard of service.
• Field Based Travel: Regular UK travel to meet accounts and build relationships face-to-face.

Required Experience (Account Manager / B2B Sales)

• 4–6 years experience in Account Management / Key Account Management / B2B Sales / Field Sales
• Proven track record of hitting targets, growing accounts, and winning new business
• Confident in pitching, presenting, negotiating and closing
• Strong organisation skills: pipeline management, forecasting, reporting, and prioritisation
• Excellent communication with stakeholders at all levels
• Comfortable using CRM systems and digital tools

Desirable (Not Essential)

• Experience in sportswear, teamwear, sports, retail, ecommerce, clubs or education
• Tools: BrightPearl, Shopify, Trello, Freshdesk (or similar systems)

Qualifications

• Degree in Business, Marketing, Sports Management or similar (preferred but not essential)
• Full UK driving licence (required)

What’s On Offer

• Competitive salary (dependent on experience, location and skill set)
• Training, development and career progression
• Fast-paced environment with real opportunity to influence growth
• Supportive, ambitious team culture