Credit Controller

Job Description:

Credit Controller (Part-Time)
Location: Coalville, Leicestershire (on-site)(Hybrid available if working a 5 day week)
Salary: c. £20,000 (pro rata) for 25 hours (or c. £30,000 FTE – TBC) + bonus (up to c. £1,200 per year – performance related)
Start: March 2026 (flexible)

Cherry Professional is working with a renowned market leader based in Coalville to recruit a Part-Time Credit Controller to join a busy, established finance team. This is a great opportunity for someone who enjoys relationship-led credit control and, crucially, has the confidence to get on the phone, manage queries and keep cash flowing in a fast-moving environment in a role that has several moving parts.

The role
This is not just “chasing” — it’s proactive credit control and query resolution. Key duties will include:

• Proactive collection of outstanding debt across a varied customer base
• Resolving invoice queries (pricing, rebates/credits, disputes, delivery issues etc.) to prevent invoices becoming overdue
• Regular customer contact via telephone and email (strong phone presence is essential)
• Liaising with internal stakeholders (sales / warehouse / wider finance) to close out issues quickly
• Supporting internal credit/risk processes and escalation where required
• Helping the team move from reactive credit control to a more proactive, prevention-first approach

What we’re looking for

• Proven experience in credit control / accounts receivable (B2B, Product based business)
• Confident, professional telephone manner — able to handle challenging conversations
• Strong query resolution skills (able to follow a problem through to conclusion)
• Organised and resilient — comfortable in a busy, high-volume environment
• A team-fit mindset (collaborative, hands-on, and quick to learn
• ERP system exposure, especially SAP is advantageous 

Working pattern / flexibility

• Ideally 25  hours per week (flexible structure: e.g., 5 shorter days or 4 longer days)
• Preference is for on-site working in Coalville to support team cohesion (some flexibility may be considered for 1 day from home *5 day week only)

What’s on offer

• Permanent, part-time opportunity in a stable and growing business
• Bonus scheme linked to ledger performance 
• Supportive team environment with experienced colleagues to lean on
• A role with real impact as the business strengthens proactive credit control

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