Customer Service Advisor

Job Description:

Customer Service Administrator

Tamworth

Temp

£13 per hour

Mon-Thurs 8:30am-5:00pm

Friday 8:30am-4:00pm

Our client a manufacturing business within the Tamworth area are looking for a Customer Service Administrator to come and support the team. As a Customer Service Administrator you will be faced with a range of duties to ensure all customer queries are answered professionally and promptly.

Main job duties (not limited to:)

• Answer phone calls and assist with customer queries.
• Update and maintain accurate customer details.
• Transfer calls over to the correct department if needed.
• Respond to emails accordingly.
• Any other ad hoc duties when required.

Person specification:

• Strong administration experience.
• Experience within a customer-based role (E.g.: Call center)
• Professional telephone manner.
• Ability to work independently and amongst a team.

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.