Packaging Account Manager

Job Description:

Thorn Baker Industrial Recruitment are looking for a Packaging Account Manager to work directly for one its clients based in Leicester.

They are a successful packaging business and this is a permanent position

The Job:

This is an Internal Account Manager role with no sales involved

• You will be responsible for coordinating customer orders and maintain customer relationships via telephone, emails and face to face meetings
• You will be working between the main office, the design department and their customers.
• You will be required to liaise with customers to take job/order briefs either face to face or via telephone, work with the design to team to give them the brief and to get it done.
• You will be required to make samples, design packs and other things in conjunction with the design team
• The customer interaction part is not sales and may need to visit them to collect or return units, coming back, creating packs and returning it.
• There will also be some office administration duties aswell - this is inputting details onto the internal computer system and putting orders on for them to be produced in the factory.

Hours of work are Monday to Friday 8.30am-5pm although flexibility may be needed at times

Salary between £27-29k dependant on experience

It's a great starting position that can lead to progression in the business and industry

The person:

• Previous experience in a creative or design role or manufacturing/engineering would be preferred.
• You need to have good communication and listening skills and possess good attention to detail as you will need to be precise in taking customer briefs - full training will be provided
• Good level of English and maths to be able to write up briefs and taking/inputting measurements of products
• Confidence is a big part of the job when visiting customers
• You must have a Full UK Driving licence as you will be given access to a company vehicle during the day when you need to do customer visits
• Key skills include strong communication, customer orientated mindset, and proficiency in Microsoft Office, with a background in the packaging industry preferred. If you're proactive and detail-oriented, we want to hear from you.

LEC03