Property Administrator

Job Description:

Property Administrator

Location : Kettering

Salary : £25k

Hours : Monday - Friday 0900-1730 ( 1 in 3 Sat 0900-1400 )

The successful candidate will be expected to provide administrative support as part of the property services team in order to meet published service standards.

Responsibilities:

• 1st line telephone support for tenants raising maintenance issues
• Co-ordination of job diagnostics and contractor attendance
• Management of tenant and landlord communications
• Updating job records and tenant history on their bespoke property services software systems
• Assisting with the administration of job sheets, job sign off and contractor invoice requests and tenant billing

Qualifications and Experience:

• Basic knowledge of common maintenance issues and resolutions
• Excellent written communication skills
• Confident telephone manner
• Commitment to deliver good customer service
• Ability to deal with customers and contractors
• Good planning, organisational skills and attention to detail
• The ability to work with minimal of supervision
• Ability to prioritise workload and tasks
• Confident user of Email, Microsoft Word and Excel

Pay up to £25,000.00 per year depending on experience.