Resident Liaison Office

Job Description:

Immediate Start Circa 6 Weeks (Potential to Extend)

We are currently recruiting for an experienced Resident Liaison Officer to support a planned maintenance programme.

This role will be working on a live social housing scheme delivering various planned works. You will act as the key point of contact between residents and the site team, ensuring clear communication, managing expectations and maintaining high levels of customer satisfaction throughout the programme.

Location:
Atherstone

Duties will include:

• Liaising with residents before, during and after works

• Managing access arrangements and appointments

• Handling queries and resolving any issues or complaints

• Supporting site teams with communication and updates

• Ensuring all resident engagement is documented accurately

Requirements:

• Previous experience as a Resident Liaison Officer within social housing or planned maintenance environment

• Strong communication and organisational skills

• Asbestos Awareness (UKATA or IATP)

• Available to start within 1 week

This is initially for circa 6 weeks, with potential for extension.

If you have relevant experience and are available at short notice, please submit your CV today.