Resident Liaison Officer

Job Description:

We are currently recruiting for an experienced Resident Liaison Officer to support a live retrofit programme delivering energy efficiency improvements to social housing properties.

This role will be covering a long-term absence and requires someone available to start immediately. This role is initially a 3 month contract, with a strong possibility of being extended or going permanent.

The Project

Energy efficiency upgrades including insulation and heating improvements within occupied properties. You will act as the key point of contact between residents and the site team, ensuring clear communication throughout the works.

Responsibilities:

• Liaising with residents before, during and after works

• Arranging access and managing appointments

• Providing updates on programme timelines

• Handling queries and resolving issues

• Supporting vulnerable residents where required

• Maintaining accurate records and resident communication logs

Requirements:

• Previous experience as a Resident Liaison Officer, or similar, within planned maintenance

• Experience on retrofit or energy efficiency projects desirable

• Asbestos Awareness (UKATA or IATP)

• Full UK driving licence & access to own vehicle

This is an excellent opportunity to step into a busy retrofit programme with an established site team.

For more information or to apply, please apply with a CV today, or contact Kay on (phone number removed)