Service Administrator

Job Description:

Service Administrator – 1 Year Fixed Term Contract
Leicestershire, LE9
£26,000 - £26,500 per Annum

We a fantastic opportunity for an Administrator to work for a friendly and supportive company based in Leicestershire, LE9.

This company boasts over 25 years’ experience delivering their services internationally and are leaders in their field. 

The role will involve overseeing the company inbox and managing the requests for quotations and information and forwarding any other emails to the appropriate member of the team.  

You will track and meet required customer deadlines while ensuring the CRM system and project folders are updated and information is archived when required. 

Other duties involve processing sales orders, warranty documents, and oversee handover of the sales to the service and after sales teams, and collaborating with and assisting colleagues with sales, finance, production, logistics, service, and aftersales. 
 
Days/Hours of Work
Monday – Friday 09:00am – 17:00pm
 
Role Responsibilities: 

• Manage incoming requests for quotations and information working alongside the technical sales engineers. 

• Overseeing the common inbox and distributing emails as required 

• Tracking and meeting customer deadlines 

• Updating the CRM system and project folders 

• Calling consultant engineers and contractors to verify and confirm their technical requirements on projects. 

• Archiving project specific information 

• Processing sales orders & warranty documents 

• Oversee hand over of sales to service and after-sales teams 

• Assisting with monthly sales reports 

• There will be the opportunity to take part in exhibitions, conferences and networking events. 

 
 About you: 

• Experienced administrator 

• Sales admin experience would be desirable 

• Experience of marketing and social media  

• Able to prioritise workloads and work to deadlines 

• Be proficient in Microsoft packages. Experience of Sage 200 desirable but not essential 

• Be structured and detail orientated 

• Proactive & flexible 

• An excellent communicator 

• MUST be a driver with own vehicle due to rural location 

 
Siamo Benefits package: 

• Superb online and high street discounts  

• GP Services Professional counsellors  

• Financial support, Health tracker Fitness and wellbeing support  

 
Apply now if you feel this is the position for you, or alternatively call (phone number removed) or email (url removed)