Service Advisor

Job Description:

Service Advisor
Circa £30,000 DOE + Benefits
Permanent
Bingham - Office based.
Full Time Monday - Friday 8-5

We are looking for a professional, personable, and proactive Service Advisor to join a well-established and highly reputable family-run organisation near Bingham. This is a varied, customer-facing role where service delivery and customer experience are at the heart of everything you do.

This is a superb opportunity for someone who thrives on interaction with people and has some Administration experience form a transferable industry sector i.e. Automotive, Engineering, vehicle repair, garage or similar.
Applications from accomplished Administrator's from all backgrounds are welcomed.

What will the role involve?

• Acting as the first point of contact for customers, providing a warm and professional welcome.
• Meet and greet a wide range of individual and corporate clients, ensuring an excellent first impression every time.
• Coordinate the drop off of vehicles and flow of workload through the garage.
• Handle incoming calls, from general enquiries to service bookings, adopting an empathetic and solution-focused approach.
• Liaise with suppliers to order parts, coordinating deliveries (multiple times per day) to ensure repair schedules are met efficiently.
• Maintain smooth communication between customers, technicians, and suppliers to ensure high standards of service delivery.
• Uphold and promote the organisation's strong local reputation for outstanding customer care.

Who are we looking for?

• A confident, positive, and smart individual with a professional, approachable manner.
• Excellent communication skills, both face-to-face and over the phone.
• Highly organised, with the ability to prioritise tasks in a busy environment.
• Strong customer service skills with an empathetic and proactive approach.
• A team player who is reliable, adaptable, and takes pride in their work.

What's in it for you?

• Vibrant culture based on trust and respect.
• Freedom to work flexibly either from home or office to complement work/life balance.
• Working as part of an established team of likeminded, driven high performing individuals.
• Investment in your learning and development.
• Twice yearly bonus payments in line with performance reviews.

Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
About Harper Recruitment Group:
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.
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