Job Description:
Our public sector client are looking for a Technical Fleet Administrator to join them to a temporary basis.
Location – Croft
21 hours per week – flexible on hours/days
Role Purpose
To provide administrative, technical and customer support to the Driver and Vehicle Management Team, maintaining accurate records, assisting with data analysis, and supporting the day-to-day running of the fleet workshop.
Key Responsibilities
- Act as first point of contact for internal/external customers, resolving queries professionally.
- Support daily administrative processes and assist workshop management with customer issues.
- Maintain and update the vehicle management system and run performance reports.
- Process invoices, including coding, price checks, re-charges, and resolving supplier payment queries.
- Communicate maintenance schedules and help rearrange appointments.
- Support monitoring of supplier performance and record operational/Health & Safety information.
- Provide documentation for vehicle insurance claims.
- Assist with preparing fleet meetings, including taking minutes.
- Identify process issues and suggest improvements.
- Handle and protect information securely in line with Council policies.
Essential Experience & Skills
- Administration experience in a workshop or construction environment.
- General clerical skills: word processing, filing, photocopying, data input, message handling.
- Confident with Microsoft Outlook, Word and Excel.
- Experience using databases, including bespoke systems.
- Experience working with financial systems and supplier invoicing (including Oracle).
- Strong organisational skills and proactive approach.
- Ability to deal with customers face-to-face and over the phone.