Credit Controller

Job Description:

Richard Nelson LLP is an Award-Winning National Firm of Solicitors and Consultants providing specialist legal services to professionals, businesses and individuals throughout England and Wales. Established in 2003 by Senior Partner Richard Nelson, a leading professional disciplinary Lawyer, we have grown to include some of the country's most respected Lawyers and Consultants among our Team. We are passionate about achieving the best possible outcome for every client, combining robust legal representation with approachability and straightforward honest advice.

Our core values of Integrity, Expertise, Passion, Approachability, Straightforwardness and Tenacity guide everything we do.

About the Role:

We are looking for an experienced and highly organised Credit Controller to join our busy Accounts Team at Richard Nelson LLP. The Credit Controller will be responsible for overseeing the Firm’s credit control function, ensuring timely collection of fees, reducing aged debt, and maintaining strong, professional relationships with clients and internal legal teams. This role requires excellent communication skills, accuracy, discretion, and a solid understanding of legal billing processes and Solicitors Regulation Authority (SRA) requirements.

Working closely with our Cashiering Team Supervisor, Office Manager and wider legal departments. This is a hands‑on, detail‑focused position suited to someone who thrives in a fast‑paced legal environment, enjoys problem‑solving, and takes pride in maintaining the highest standards of accuracy and compliance. As part of a supportive and collaborative team, you will contribute to the effective financial management of the Firm while helping to ensure excellent service for both internal colleagues and our clients.

• Debt Management & Collections
• Proactively manage and reduce aged debt across allocated practice areas.
• Monitor client accounts, identify overdue invoices, and take appropriate action to secure payments.
• Implement and follow the Firm's credit control escalation procedures.
• Client Account Management
• Reporting & Analysis
• Payment Processing & Account Reconciliation
• Internal Collaboration

Qualifications & Experience

• Previous experience in a legal Credit Controller role
• Excellent Customer Service skills – both verbal and written
• Good understanding of the Solicitors’ Accounts Rules
• Good level of IT literacy, including Microsoft Office and legal accounts/case management systems
• High attention to detail with excellent accuracy when processing financial data 
• Strong organisational and time‑management skills, with the ability to prioritise effectively
• Clear and professional written and verbal communication skills
• Confident handling a high volume of transactions and working to deadlines
• Proactive and willing to take initiative
• A strong team player with a collaborative approach
• Client‑focused and able to build good working relationships across the Firm

What We Offer

• Competitive Salary
• Death in Service (X3 Salary), Private Medical Insurance & Generous Holiday Allowance
• Onsite parking 
• The opportunity to work with a knowledgeable award winning Legal 500 Firm
• Training and support from our experienced Team
• Collaborate with Legal specialists with diverse backgrounds and strong legal knowledge
• A collaborative working environment that values expertise and client service
• Professional development opportunities
• Effective Case Management and Compliance Systems
• The chance to make a real difference in ensuring the effective running of our Accounts department in a our friendly and renown Law Firm!